Paso Robles Updates Alternatives to In-Person Services
By Paso Robles Press · Wed Mar 18 2020
City offices to close immediately in response to COVID-19 Social Distancing Guidelines
In response to the COVID-19 social distancing guidelines provided by the President of the United States, Governor of the State of California and the County of San Luis Obispo Department of Public Health, Paso Robles City Offices will close immediately to the public. In an effort to protect the health of the community and continue to provide services to the public, the City will continue to provide services via phone, email, and internet as follows until public health guidelines change. In addition, City permitted events for 50 people or more will be cancelled through the duration of the CDC meeting guidelines
- City Hall/City Annex Offices: City Hall (1000 Spring Street) and City Annex offices (821 Pine Street, Suite A) will be closed to in person transactions. Staff is available via telephone, email and by appointment if needed.
- Public Safety Center: In addition to the service response alterations already implemented by the Police Department, (see separate media release from the Police Department) the Public Safety Center lobby will be closed. The telephone located immediately on the outside of the Public Safety Center at 900 Park Street is available to connect to police dispatch.
- Fire Stations: Fire & Emergency Services personnel will continue responding to emergency calls for service. Public access to fire stations, including station tours and ride-alongs, have been cancelled. If you are experiencing an emergency, please call 911. Administrative inquiries can be made by calling (805) 227-7560.
- Library: Closed for in person transactions. Staff will be available from 10-5 pm for telephone reference and account services by calling 805-237-3870. Online digital collections are available 24/7 via the library website: www.prcity.com/library .
- Library users are reminded that the library does not charge overdue fees and should not prioritize material that is already checked out.
- Recreation Services/Centennial Park: Closed for in person transactions. Staff will be available Monday - Friday from 9-5 pm at 805-237-3988. For additional information and updates on recreation classes and activities, please visit the recreation website at www.prcity.com/recreation. Park locations will remain open as outdoor-only facilities during regular hours.
- Phone and Digital Services Available: City staff will be available to assist the public remotely, through phone, email, the City website, and by appointment if needed. Key phone numbers are below and a full directory is available online at: www.prcity.com/directory
- Building Department 805-237-3850, building@prcity.com
- Building Inspections 805-227-7222
- Business License/Transient Occupancy Tax 805-237-3999, finance@prcity.com More information and online application/payment options available online at www.prcity.com/154/business-licenses and www.prcity.com/161/transient- occupancy-tax.com
- City Clerk 805-237-3888, cityclerk@prcity.com
- City Council 805-237-3888, council@prcity.com
- City Manager 805-237-3888, citymanager@prcity.com Engineering Department 805-237-3860, engineering@prcity.com Fire and Emergency Services 805-227-7560
- Human Resources 805-237-3962, hr@prcity.comInformation Line 805-227-PASO (7276), info@prcity.com
- Library 805-237-3870, library@prcity.com
- Planning Department 805-237-3970, planning@prcity.com
- Public Works Parks, Light & Landscape, Streets, Water, and Wastewater concerns can be reported (and tracked) on our website: www.prcity.com/RequestTracker.aspx
- Recreation Services/ Centennial Park 805-237-3988, recservices@prcity.com
- Senior Center 805-237-3880
- Utility Billing 805-237-3996, adminsvcs@prcity.com More information and payment options available online at www.prcity.com/utilities